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Return Policy for Website Purchases
Edited 1d ago
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Customer question
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Short answer
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Death Wish Coffee offers a refund within 30 days of purchase from their website for orders under $40, as part of their 'No BS guarantee'. Coffee is not returnable, and international orders are not eligible for return. For merchandise or apparel returns, email hey@deathwishcoffee.com to receive a paid shipping label.
Full answer
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If you are not completely satisfied with your Death Wish Coffee order, you may be eligible for a refund as part of the 'No BS guarantee'. You must let them know within 30 days of purchase from their website (www.deathwishcoffee.com). **Important Conditions:** * The guarantee applies only to orders placed on www.deathwishcoffee.com. * It does not apply to orders exceeding $40. * Coffee is considered a grocery item and is not able to be returned. * International orders outside of the US are not eligible for return, but if something is wrong, contact customer support for a resolution. **For Merchandise or Apparel Returns:** 1. Send an email to hey@deathwishcoffee.com. 2. Include your order details and a short description of why you'd like to return the item. 3. A paid shipping label will be created for you. 4. Once the return arrives at the fulfillment center, a full refund will be submitted, and you will receive a notification.
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Sources
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deathwishcoffee.com/pages/help-returns
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